Plans & pricing
Invest in one Business Operating System. Every plan includes the full platform — scale users, AI capacity, and governance as you grow.
Every Takween plan includes
Plans differ by capacity — not by access to core modules.
- CRM
- WhatsApp Business
- Document Management
- Workflow Automation
- Reporting
- Enterprise Security
- Business OS Foundation
Why AI capacity scales with your plan
Higher tiers unlock more governed AI—not a different product, but more operational reach.
Upgrade when you need AI across more teams, processes, and approval flows—not to unlock core platform access.
Choose your plan
Each tier supports a business stage—scale capacity, governance, and enterprise features as you grow.
Starter
Small businesses beginning digital operations
Ideal for small teams launching structured customer and operations workflows.
Establish CRM, WhatsApp, and governed AI on one foundation.
- CRM & Customer 360 included
- WhatsApp Business included
- 2 AI workers
- 3 team members
- 1 industry workspace
- 5 GB storage
- Book a demo to get started
Professional
Growing companies scaling marketing and customer engagement
For teams expanding customer reach with marketing workspace for supported industries.
Unify sales, service, and marketing on one Business OS.
- CRM & WhatsApp included
- Marketing Workspace (supported industries)
- 5 AI workers
- 10 team members
- 2 industry workspaces
- 25 GB storage
- Custom branding
Business
Organizations managing multiple departments and business units
For multi-department organizations needing broader AI capacity and operational scale.
Coordinate departments with marketplace, integrations, and priority support.
- CRM, WhatsApp & AI Workforce included
- Marketing Workspace included
- Up to 25 users
- 12 AI workers
- Multiple industry workspaces
- Platform Extensions & integrations
- Priority support — 8-hour SLA
Enterprise
Large enterprises requiring governance, integrations, and unlimited scale
Unlimited scale, holding-company architecture, and enterprise deployment options.
Deploy Takween across the group with custom SLAs and dedicated success management.
- All modules included — unlimited users
- Full AI workforce (23 workers)
- Multi-tenant & holding company support
- Custom integrations & API access
- Flexible login — username, employee ID, phone
- Dedicated customer success manager
- Private cloud deployment option
Government
Sovereign, regulated, and public-sector deployments
Purpose-built for government programs, agencies, and smart-city initiatives.
Meet procurement, residency, and compliance requirements with public-sector SLAs.
- On-premise or sovereign cloud deployment
- Full compliance & audit documentation
- Multi-agency tenant architecture
- Citizen services & smart city modules
- 24/7 support — 4-hour critical SLA
- Custom training & change management
Compare plans
Core platform included in every tier—compare capacity, channels, governance, and deployment.
| Starter | Professional | Business | Enterprise | Government | |
|---|---|---|---|---|---|
| Core Platform | |||||
| Business OS foundation | Included | Included | Included | Included | Included |
| Core modules | CRM + WhatsApp + AI | + Marketing (supported) | Full Phase 1 platform | Full + custom | Full + gov modules |
| Capacity | |||||
| Users | Up to 3 | Up to 10 | Up to 25 | Unlimited | Unlimited |
| Storage | 5 GB | 25 GB | 100 GB | Custom | Custom |
| AI Workforce | |||||
| AI workers | 2 | 5 | 12 | 23 (full workforce) | 23 (full workforce) |
| AI automation volume | Essential | Growing | Multi-department | Enterprise-wide | Enterprise-wide |
| Channels | |||||
| WhatsApp channels | 1 | 3 | 10 | Unlimited | Unlimited |
| Marketing | |||||
| Marketing Workspace | — | Supported industries | Included | Included | Included |
| Platform Extensions | |||||
| Platform Extensions access | — | — | Included | Full | Full |
| Security | |||||
| Enterprise security | Standard | Standard | Advanced | Advanced + custom | Sovereign-grade |
| Activity records & role permissions | Standard | Standard | Advanced | Enterprise | Enterprise |
| Deployment | |||||
| On-premise / private cloud | — | — | — | Available | Included |
| Hybrid deployment | — | — | — | Available | Included |
| Support | |||||
| Dashboards & reports | Standard | Advanced | Advanced + industry | Custom + executive | Custom + compliance |
| Support | Email, business hours | Priority support | Priority, 8-hour SLA | Dedicated CSM | 24/7, 4-hour critical SLA |
| Uptime SLA | 99.5% | 99.7% | 99.9% | 99.95% | 99.99% |
| Enterprise Governance | |||||
| Customization | Configuration only | Custom branding | Workflows + marketplace | Custom modules | Full custom development |
| Government compliance pack | — | — | — | Optional | Included |
The enterprise purchasing journey
Commercial pricing reflects deployment scope—not a self-serve checkout for regulated organizations.
Enterprise confidence
Commercial & pricing questions
Upgrades, onboarding, AI capacity, migration, and tailored enterprise pricing for GCC buyers.
Commercial
Get pricing for your deployment
Talk to Sales — custom enterprise plans.